LEGAL
Privacy Policy
How we handle and protect your information.
Privacy Policy
Effective Date: September 3, 2026
ActionCare Services LLC ("ActionCare," "we," "us," or "our") respects your privacy and is committed to protecting the personal information of our clients, their families, caregivers, job applicants, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our home care services.
1. Information We Collect
We may collect the following types of information:
Contact Information: Name, address, phone number, email address, and relationship to a prospective client.
Health and Care Information: Medical history, care needs, medications, mobility status, and other details necessary to create a safe, personalized care plan.
Employment Information: Resume, work history, certifications, references, and contact details submitted through our Careers page.
Website Usage Information: IP address, browser type, pages visited, and similar data collected through cookies and analytics tools.
2. How We Use Your Information
We use the information we collect to:
Provide, coordinate, and improve our in-home care services, including Personal Care, Companion Care, Respite Care, Homemaking, Transportation, and Overnight Support.
Respond to inquiries submitted through our contact form or by phone.
Process and evaluate job applications.
Communicate with clients, families, caregivers, and applicants.
Maintain the security and functionality of our website.
Comply with legal obligations and professional licensing requirements.
3. How We Share Your Information
We do not sell your personal information. We may share information only:
With our authorized caregivers and staff who need it to provide care or perform their duties.
With service providers who assist us with technology, payment, or administrative functions, under strict confidentiality obligations.
When required by law, court order, or to protect the safety and rights of our clients, staff, or others.
4. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve user experience and analyze website traffic. You can adjust your browser settings to refuse cookies, but some features of the site may not function properly.
6. Your Choices and Rights
You may:
Request access to the personal information we hold about you.
Request corrections to inaccurate or incomplete information.
Request deletion of your personal information, subject to legal or contractual obligations.
Opt out of marketing communications at any time.
To exercise these rights, please contact us using the information below.
7. Children's Privacy
Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13 without appropriate parental consent. If you believe we have collected such information, please contact us immediately.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. We encourage you to review this policy periodically.
9. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
Phone: (760) 877-7655
Email: info@actioncaresrv.com